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Carpet Fitters

Important note:
Our carpet fitting services are only available to customers who are also purchasing their carpets or flooring with us.

Carpet Fitting Services

We offer quality carpet fitting services to homes and commercial spaces throughout London, Essex, and Hertfordshire. With more than 30 years in the flooring business, we’ve developed the skills to handle any carpet fitting job. Before starting any new project, we’ll consult with you to see what your needs are, including a visit to the site. With each carpet fitting we do, we pay close attention to detail and overcome any potential problems with efficient and innovative solutions. When you need courteous professionals to fit your carpet, Horizontal Matters can do the job.

Over 30 Years of Experience

We’ve become the number one flooring company in Walthamstow and North London by offering relevant advice and competitive pricing on carpeting for residential and commercial customers.

Carpet Fitting Process

After 30 years of experience fitting and selling carpeting throughout North London, we’ve streamlined our fitting process to make it as convenient for you as possible. Our first step is arriving onsite to measure the property and set a date and time with you for delivery and fitting. We’ll also give you a time estimate, so you know when to expect us, how long the carpet fitting will take, and when you can start enjoying your brand new carpeting! We can arrange the fitting process to your schedule, completing each room in one visit or doing multiple rooms over the course of several visits.

You can take a look through more of our work in our project gallery

From our base in Walthamstow, we offer professional carpet fitting services to commercial spaces throughout London, Essex, and Hertfordshire. We can fit shops, offices, school halls, hospitals, kitchens, restaurants, and more with stunning and functional new carpeting. When we come to fit your new carpet, our workers will remain discreet, polite, and efficient, completing the job without disrupting normal business. If your commercial space has specific carpeting needs, let us know and we’d be happy to advise you.

Carpet tiles fitting

Wide Range of Carpet Colours, Styles and Brands

We offer luxurious carpeting in many different styles so you’re sure to find the best solution for your office, shop, or commercial space. We stock leading brands because we want to deliver the highest quality to our customers. You can browse our huge selection of carpeting at our showroom, or set up an appointment and we’ll visit you onsite with samples.

Horizontal Matters - Headshots & Showroom 102

Frequently Asked Questions

Wood & Laminate Floors

Yes. There are many sound reducing underlays on the market which can be incorporated into the installation. These will offer a sound reduction of between 10 to 43 decibels.

Most manufacturers’ guarantees would be invalid if new underlay is not used.

Yes, but in most cases for wood it must be an engineered product, and you must use an appropriate underlay specifically designed for the purpose.

This would be due to excessive moisture. If you are using a mop to clean your floor ensure it is well wrung out before you start.

All wooden floors must be laid with room for expansion. There are various ways of concealing the expansion gap and we can happily show you all the various options.

Unless great care is taken with a wooden floor it is very likely to scratch. If you have a ‘shoes-off’ policy in your house this would reduce the likelihood of scratches, as will a strong doormat to catch loose grit at the entrance. In the case of laminates, they are highly scratch resistant.

Most wooden floors are more or less maintenance free but you should always follow the manufacturers recommended guidelines for maintaining your floor.


‘Tracking’, as it is known, may occur in high traffic areas, and will depend on the type of carpet you select. Carpets that are denser are less likely to track. To reduce the likelihood of this occurring it is recommended that carpets are vacuumed twice a week to lift the pile, and we also recommend that you have your carpet professionally cleaned at least once a year.

The average life span is 7 years although there are a lot of new carpets on the market that give a 10 year guarantee.

Depending on the type of carpet being installed either plywood or hardboard can be applied to the floorboards prior to your new carpet being fitted.

Yes, you can but low tog underlays must be used which will allow the heat to penetrate through to your room.

There are specialist underlays available that reduce this type of noise and we would be happy to provide advice to you if this is a concern.

Most manufacturers’ guarantees would be invalid if new underlay is not used.

What our clients say...

Neil Freeman

Stuart and Jenny fitted hallway, stairs and landings carpet. Could not be more pleased with the result. They are also extremely pleasant and professional people to deal with. Highly recommended.

Mrs S S

Horizontal Matters provided me with first class service end to end. Stuart provided great customer service.  He visited us at our home with a wide range of samples, promptly followed by a more than reasonable quote.  Horizontal Matters were also very accommodating with arrangement of the fitting days. The carpet fitters were very professional and friendly.  Arriving on time over …

Raphael Phillips

I have used horizontal matters on a number of occasions. Stuart and his team are fantastic. Very reasonably priced for the high-quality service and products that we received. I would have no hesitation in recommending them. Thank you so much for all your hard work.

Simon Miller

Horizontal Matters is led by Stuart Gaylor, an experienced floor specialist. I have known Stuart for what must be 10 years. He will offer you a great choice in flooring, a very good fitting service, all with grace. My practice has recommended Stuart and his team for years, and will keep doing so. If you are thinking of a new …

Raj Bhatt | Property Associates

I just wanted to thank you for providing a high-quality service with complete professionalism in our recently completed development in Finchley. You followed up on my referral immediately and came on-site within a week and then provided a competitive quote within a few days. We scheduled a time to fit and you arrived promptly to complete the job. I was …

S. A.

Dear Stuart I wanted to write and thank you for the excellent job you did supplying and fitting the carpets for my new house. Choosing the carpet was made very easy by you and your knowledge, explaining to me which carpets I could have that best suited the house, my budget and other requirements. I was impressed by the selection …

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