Welcome to Horizontal Matters

Beautiful New Carpets & Flooring

sourced, supplied and expertly installed by

Horizontal Matters

Over 30 Years Experience

A wide range of options

Expert advice and fitting

WE SPECIALISE IN THE SUPPLY & INSTALLATION OF CARPETS AND ALL FORMS OF FLOORING

Horizontal Matters offers over thirty years expertise of supplying and fitting quality carpets, vinyl, wood and laminate flooring.

Visit our showroom in East London where you can select from a wide range of flooring that will fulfil your needs in every way, aesthetically and to suit every budget from your first to your forever home.

For those customers that are unable to visit our showroom we can offer a home selection service. We can carry a large range of samples for you to choose from in the comfort of your own home.  Please contact us for details of this service.

Visit our warm and friendly showroom in Walthamstow at a time that suits you best

You can choose from an extensive sample range of carpets, solid and engineered wood floors, laminate and vinyl

For our commercial customers we can supply and install commercial rated safety flooring, carpet tiles and contract broadloom

We can provide sample swatches of your chosen floor so you can make sure it ties in with your wallpaper, paint colours and any upholstery and curtain samples you have

Our fitters will always be well presented and polite and when they have finished will leave your room clean and tidy

You benefit from our 30 years’ experience in the flooring industry

OVER 30 YEARS EXPERIENCE

Our thirty years experience means we are able to select the most appropriate samples for you. You can visit our showroom conveniently located in Walthamstow to view and select from our ranges. Depending on the samples you choose we can give you an indicative estimate before surveying the area to create a full quotation.

OUR WORK

Choose from a wide range of colours, styles and brands

Visit our showroom and see for yourself our wide range of brands, styles, colours and finishes. We keep a large range on show and have excellent relationships with the leading brands which means we can supply you with the very best carpets and flooring at great prices.

Other services we offer:

Designed wooden floors including herringbone and basket weave and inset borders.

Bespoke services so your carpet is dyed to the specific colour of your choice.

Frequently Asked Questions

Wood & Laminate Floors

Yes. There are many sound reducing underlays on the market which can be incorporated into the installation. These will offer a sound reduction of between 10 to 43 decibels.

Most manufacturers’ guarantees would be invalid if new underlay is not used.

Yes, but in most cases for wood it must be an engineered product, and you must use an appropriate underlay specifically designed for the purpose.

This would be due to excessive moisture. If you are using a mop to clean your floor ensure it is well wrung out before you start.

All wooden floors must be laid with room for expansion. There are various ways of concealing the expansion gap and we can happily show you all the various options.

Unless great care is taken with a wooden floor it is very likely to scratch. If you have a ‘shoes-off’ policy in your house this would reduce the likelihood of scratches, as will a strong doormat to catch loose grit at the entrance. In the case of laminates, they are highly scratch resistant.

Most wooden floors are more or less maintenance free but you should always follow the manufacturers recommended guidelines for maintaining your floor.

Carpets

‘Tracking’, as it is known, may occur in high traffic areas, and will depend on the type of carpet you select. Carpets that are denser are less likely to track. To reduce the likelihood of this occurring it is recommended that carpets are vacuumed twice a week to lift the pile, and we also recommend that you have your carpet professionally cleaned at least once a year.

The average life span is 7 years although there are a lot of new carpets on the market that give a 10 year guarantee.

Depending on the type of carpet being installed either plywood or hardboard can be applied to the floorboards prior to your new carpet being fitted.

Yes, you can but low tog underlays must be used which will allow the heat to penetrate through to your room.

There are specialist underlays available that reduce this type of noise and we would be happy to provide advice to you if this is a concern.

Most manufacturers’ guarantees would be invalid if new underlay is not used.

Why we're different

We have a friendly and reliable team of carpet fitters and floor layers.

We are happy to receive enquiries from the commercial sector for carpet tile work, safety flooring, linoleum and wood flooring to name but a few.

What our clients say...

Matthew, Chingford

Outstanding five star service! Jenny and Stuart were really attentive to our needs and they quickly provided us with options that would ensure beautiful house would look amazing once again with the appropriate choice of flooring. The advice was professional, the fitting and timeliness of the work was the exceptional. Five star service from a local family  company, fitting flooring ...

K & S

I would like to say a massive thank you to you both for our new floor and Marvin who was very good at what he did. He is without doubt a massive credit to your company. Me and my wife are thrilled with our new flooring and everyone who has come to our house has complimented on how good it ...

Simon Miller

Horizontal Matters is led by Stuart Gaylor, an experienced floor specialist. I have known Stuart for what must be 10 years. He will offer you a great choice in flooring, a very good fitting service, all with grace. My practice has recommended Stuart and his team for years, and will keep doing so. If you are thinking of a new ...

Ms TL

Working with Horizontal Matters has been a true pleasure from start to finish – I mean it when I say that you’ve been my absolute favourite vendors that we’ve dealt with over the 8 years of living in this house. I will recommend you to everyone!

Neil Freeman

Stuart and Jenny fitted hallway, stairs and landings carpet. Could not be more pleased with the result. They are also extremely pleasant and professional people to deal with. Highly recommended.

Raphael Phillips

I have used Horizontal Matters on a number of occasions. Stuart and his team are fantastic. Very reasonably priced for the high-quality service and products that we received. I would have no hesitation in recommending them. Thank you so much for all your hard work.

Quick Contact

Please note our shop will be closed for the Christmas and New Year period – from the 20th December 2024, reopening on the 20th January 2025.