Residential

Luxurious & stylish flooring for your home

If you’re thinking of re-carpeting your living room, fixing wood flooring in your hall or having new vinyl in the bathroom Horizontal Matters is here to help.

We can expertly guide you through the selection process to help you choose the best product for you and your home. Remember, we come to you with samples so that you don’t even have to leave your arm chair.

OVER 30 YEARS EXPERIENCE

With over thirty years experience we like to think that we are the number one flooring company offering the appropriate advice, excellent customer service and competitive prices.

OUR WORK

Our thirty years experience means we are able to select the most appropriate samples for you to view and select from in the comfort of your own home. There is absolutely no pressure to buy, in fact, we don’t do the quotation there and then, this gets done the next day.

You can take a look through more of our work in our project gallery

Visit our showroom and see for yourself our wide range of brands, styles, colours and finishes. We keep a large range in stock and have excellent relationships with the leading brands which means we can supply you with the very best carpets at great prices.

Horizontal Matters - Headshots & Showroom 091

Frequently Asked Questions

Wood & Laminate Floors

Yes. There are many sound reducing underlays on the market which can be incorporated into the installation. These will offer a sound reduction of between 10 to 43 decibels.

Most manufacturers’ guarantees would be invalid if new underlay is not used.

Yes, but in most cases for wood it must be an engineered product, and you must use an appropriate underlay specifically designed for the purpose.

This would be due to excessive moisture. If you are using a mop to clean your floor ensure it is well wrung out before you start.

All wooden floors must be laid with room for expansion. There are various ways of concealing the expansion gap and we can happily show you all the various options.

Unless great care is taken with a wooden floor it is very likely to scratch. If you have a ‘shoes-off’ policy in your house this would reduce the likelihood of scratches, as will a strong doormat to catch loose grit at the entrance. In the case of laminates, they are highly scratch resistant.

Most wooden floors are more or less maintenance free but you should always follow the manufacturers recommended guidelines for maintaining your floor.

Carpets

‘Tracking’, as it is known, may occur in high traffic areas, and will depend on the type of carpet you select. Carpets that are denser are less likely to track. To reduce the likelihood of this occurring it is recommended that carpets are vacuumed twice a week to lift the pile, and we also recommend that you have your carpet professionally cleaned at least once a year.

The average life span is 7 years although there are a lot of new carpets on the market that give a 10 year guarantee.

Depending on the type of carpet being installed either plywood or hardboard can be applied to the floorboards prior to your new carpet being fitted.

Yes, you can but low tog underlays must be used which will allow the heat to penetrate through to your room.

There are specialist underlays available that reduce this type of noise and we would be happy to provide advice to you if this is a concern.

Most manufacturers’ guarantees would be invalid if new underlay is not used.

What our clients say...

Beach Body Boot Camp

Dear Stuart I would like to thank you for the fantastic floor you fitted in my studio. I needed an extremely durable one which will last a long time in the gym environment. I was going to buy this floor from a builders yard hoping to get the best quality high density floor for my money. Luckily, I asked your …

Trust Property Management

Dear Stuart, Thank you for installing the door mat at Abercorn Place. This was by any measure a small job but one which has a dramatic effect on the building being bespoke with the number ‘29’ cut into it. Thank you very much for agreeing to take on this low value commission, it is typical of your willingness to assist …

BN

Dear Stuart I am writing to thank you for the excellent service you provided when we needed new carpets and needed to refurbish wooden floors at a rental property. You provided a wide selection of modern-looking cost-effective carpets for us to choose from, and you fitted them expertly at a time convenient to us. The carpets look exactly right for …

Raj Bhatt | Property Associates

I just wanted to thank you for providing a high-quality service with complete professionalism in our recently completed development in Finchley. You followed up on my referral immediately and came on-site within a week and then provided a competitive quote within a few days. We scheduled a time to fit and you arrived promptly to complete the job. I was …

JP & AH | Block 100 RTM Ltd.

Dear Stuart On behalf of the management company and leaseholders we wish to thank you and your fitting team for the recent replacement of the lino in the common parts of the building including the stairwell. We were delighted with the way you managed the project from start to finish. Your quotation was clear and good value, you wrote to …

Mrs S S

Horizontal Matters provided me with first class service end to end. Stuart provided great customer service.  He visited us at our home with a wide range of samples, promptly followed by a more than reasonable quote.  Horizontal Matters were also very accommodating with arrangement of the fitting days. The carpet fitters were very professional and friendly.  Arriving on time over …

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COVID-19

We are pleased to confirm we are open for business, albeit with some restrictions in place, and following government guidelines on safe working practices. It is our policy to ensure the safety of our staff and customers. If you have a flooring enquiry please do not hesitate to contact us and we will be pleased to help.