Commercial Flooring & Carpets

We provide an extensive range of innovative and sustainable flooring solutions

Whether your project is a school hall, hospital toilets or a commercial kitchen, Horizontal Matters can satisfy your requirements with ease.

Listed below are some examples of the commercial products that we offer:

Safety flooring
Capping and coving
Contract vinyl sheet & tiles
Carpet tiles
Contract carpet
Fibre bonded carpet
Contract rated laminate flooring

OVER 30 YEARS EXPERIENCE

With over thirty years experience we like to think that we are the number one flooring company offering the appropriate advice, excellent customer service and competitive prices.

Frequently Asked Questions

Wood & Laminate Floors

I’m worried about sound travelling down to the floor below, is there anything you can do?

Yes. There are many sound reducing underlays on the market which can be incorporated into the installation. These will offer a sound reduction of between 10 to 43 decibels.

Can I use the existing underlay when I buy a new floor or do I have to buy new?

Most manufacturers’ guarantees would be invalid if new underlay is not used.

Can I have a wood or laminate floor and underfloor heating?

Yes, but in most cases for wood it must be an engineered product, and you must use an appropriate underlay specifically designed for the purpose.

I have had a wood floor in the past, which developed dark lines along the joints. Why would this happen?

This would be due to excessive moisture. If you are using a mop to clean your floor ensure it is well wrung out before you start.

Do I have to have beading when a new wood floor is installed?

All wooden floors must be laid with room for expansion. There are various ways of concealing the expansion gap and we can happily show you all the various options.

Will my floor scratch?

Unless great care is taken with a wooden floor it is very likely to scratch. If you have a ‘shoes-off’ policy in your house this would reduce the likelihood of scratches, as will a strong doormat to catch loose grit at the entrance. In the case of laminates, they are highly scratch resistant.

What is the best way to clean a wood floor?

Most wooden floors are more or less maintenance free but you should always follow the manufacturers recommended guidelines for maintaining your floor.

Carpets

I’ve had a carpet in the past that has flattened down in some areas, is this a common issue?

‘Tracking’, as it is known, may occur in high traffic areas, and will depend on the type of carpet you select. Carpets that are denser are less likely to track. To reduce the likelihood of this occurring it is recommended that carpets are vacuumed twice a week to lift the pile, and we also recommend that you have your carpet professionally cleaned at least once a year.

What is the average life of a carpet?

The average life span is 7 years although there are a lot of new carpets on the market that give a 10 year guarantee.

The floorboards in my room are very uneven and the existing carpet is showing lines, is there anything that can be done to prevent this?

Depending on the type of carpet being installed either plywood or hardboard can be applied to the floorboards prior to your new carpet being fitted.

Can I have carpets and underfloor heating?

Yes, you can but low tog underlays must be used which will allow the heat to penetrate through to your room.

I’m worried about sound travelling down to the floor below, is there anything you can do?

There are specialist underlays available that reduce this type of noise and we would be happy to provide advice to you if this is a concern.

Can I use the existing underlay when I buy a new carpet or do I have to buy new?

Most manufacturers’ guarantees would be invalid if new underlay is not used.

Can I vacuum my new carpet straight away?

Yes, you can.

What our clients say...

Matthew, Chingford

Outstanding five star service! Jenny and Stuart were really attentive to our needs and they quickly provided us with options that would ensure beautiful house would look amazing once again with the appropriate choice of flooring. The advice was professional, the fitting and timeliness of the work was the exceptional. Five star service from a local family company, fitting flooring ...

Simon Miller

Horizontal Matters is led by Stuart Gaylor, an experienced floor specialist. I have known Stuart for what must be 10 years. He will offer you a great choice in flooring, a very good fitting service, all with grace. My practice has recommended Stuart and his team for years, and will keep doing so. If you are thinking of a new ...

K & S

I would like to say a massive thank you to you both for our new floor and Marvin who was very good at what he did. He is without doubt a massive credit to your company. Me and my wife are thrilled with our new flooring and everyone who has come to our house has complimented on how good it ...

Ms TL

Working with Horizontal Matters has been a true pleasure from start to finish – I mean it when I say that you’ve been my absolute favourite vendors that we’ve dealt with over the 8 years of living in this house. I will recommend you to everyone!

Neil Freeman

Stuart and Jenny fitted hallway, stairs and landings carpet. Could not be more pleased with the result. They are also extremely pleasant and professional people to deal with. Highly recommended.

Raphael Phillips

I have used Horizontal Matters on a number of occasions. Stuart and his team are fantastic. Very reasonably priced for the high-quality service and products that we received. I would have no hesitation in recommending them. Thank you so much for all your hard work.

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